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FASHNAI

Troubleshooting

Use this guide to identify and resolve common issues when working with the FASHN API.

IssueCauseSolution
API results differ from the Web AppThe Web App preprocesses images before sending them to the API, which can lead to different outputs if the same steps are not followed externally.Preprocessing: See Image Preprocessing Best Practices for instructions on replicating the Web App's steps to ensure consistent results.
Error Code 500 (Server Error)Commonly caused by an oversized payload (e.g., high-resolution, base64-encoded images), preventing the request from reaching our API.Reduce Payload: See Image Preprocessing Best Practices for recommended steps to avoid large payloads.

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